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Principal Solution Consultant, Commercial Solutions

ConcertAI · Plymouth Meeting, PA

Found in last night's run on ConcertAI's Greenhouse board.

About the role

Who are we and why should you join us? ConcertAI is building the future of precision medicine. We use advanced artificial intelligence and real-world data to transform how healthcare and life sciences generate evidence, make decisions, and improve patient outcomes—starting in oncology and rapidly expanding across therapeutic areas. Our teams partner with the world’s leading pharmaceutical companies, providers, and research organizations to solve some of healthcare’s most complex challenges. At the core of our innovation is Cara, our next-generation AI platform that unlocks powerful insights from complex clinical, imaging, and molecular data. Combined with our Precision Suite—which unifies real-world data, advanced analytics, and scalable evidence generation—these solutions are transforming how clinical development, regulatory, and commercialization decisions are made. ConcertAI brings together a portfolio of purpose-built solutions, including TeraRecon, an industry leader in advanced imaging and AI-driven visualization, and CancerLinQ, the ASCO-originated oncology platform advancing care quality and large-scale discovery. Joining ConcertAI means working alongside bold thinkers, builders, and healthcare experts on innovative, high-impact products that directly improve patient lives. You’ll be part of a fast-growing, mission-driven organization at the forefront of AI-enabled healthcare, with meaningful opportunities for growth and leadership.

Your Opportunity The Principal Solution Consultant is a senior, market-facing solution advisor responsible for helping ConcertAI identify, shape, and win strategic opportunities with pharmaceutical and life sciences customers. This role combines deep pharmaceutical and market access domain expertise, consultative selling, solution strategy, and executive relationship management to translate customer challenges into compelling solutions using ConcertAI's data, technology, and application capabilities. The Principal Solution Consultant partners closely with Sales and serves as a trusted advisor to senior customer stakeholders throughout the commercial lifecycle—from opportunity development and discovery through solution strategy, proposal, negotiation, and close. This is a commercially oriented role with meaningful responsibility for revenue growth, pipeline development, strategic account expansion, and customer relationships. Compensation is expected to include a commission or other variable component tied to commercial performance. How You'll Make an Impact Pre-Sales Solution Consulting

Partner with Sales executives to develop and execute solution strategies for strategic and complex pharmaceutical opportunities. Lead customer discovery to understand strategic priorities, business challenges, organizational dynamics, existing capabilities, and unmet needs. Engage customers early in the buying process to help define problems, shape solution requirements, and establish compelling buying criteria. Develop solution strategies that connect customer objectives to ConcertAI data, technology, analytics, applications, and measurable business value. Lead executive-level solution presentations, workshops, demonstrations, and strategic discussions. Position ConcertAI as a strategic partner and advisor rather than simply a data or technology vendor. Translate complex capabilities into clear business value, outcomes, differentiation, and reasons to act. Partner with Sales throughout opportunity qualification, solution development, proposal, negotiation, and close.

Commercial & Opportunity Leadership

Share accountability with Sales for advancing and winning strategic opportunities. Identify expansion opportunities within existing accounts based on emerging customer needs and ConcertAI capabilities. Leverage industry knowledge and professional relationships to identify customer needs, market opportunities, and potential commercial opportunities. Build and maintain relationships with senior stakeholders across pharmaceutical manufacturers and the broader market access ecosystem. Support account strategy, opportunity strategy, executive engagement planning, and complex deal pursuits. Provide commercial insight into competitive positioning, customer buying behavior, market dynamics, and solution differentiation. Contribute directly to pipeline development, revenue growth, and achievement of assigned or shared commercial targets.

Industry & Domain Advisory

Serve as a subject-matter expert and trusted advisor in pharmaceutical market access, patient services, data, analytics, and related commercial workflows. Maintain a strong understanding of evolving pharmaceutical commercial and market access strategies, operating models, data ecosystems, and technology trends. Advise customers on how data and technology can address business challenges and improve decision-making. Bring perspectives, best practices, and relevant industry experience into customer conversations. Develop credibility with senior stakeholders through domain expertise, executive presence, and business acumen. Represent ConcertAI at industry meetings, conferences, customer forums, and other strategic events as appropriate.

Commercial-to-Solution Transition

Ensure the customer's strategic objectives, business case, promised capabilities, and key commercial commitments are clearly understood by the Product and Implementation organization. Participate in structured handoffs for strategic and complex opportunities. Maintain strategic customer context when appropriate during major implementations without assuming day-to-day project ownership. Re-engage when material solution changes require executive alignment, customer relationship management, or commercial discussion.

Market & Organizational Leadership

Bring market intelligence, customer feedback, competitive insights, and emerging needs into Product and organizational strategy. Identify emerging customer needs that could translate i

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