Customer Success jobsat tech companies.

Every open Customer Success role Shep found on company job boards. Pay where it was posted, who's hiring, and a direct link to apply.

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860 open Customer Success roles, 46 new since yesterday.

New today46 Remote Pay posted

860 CS roles, newest first

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Customer Experience Manager

Babel Street · Somerville, MA

Manager - Customer Success - Enterprise Accounts (SaaS )

Zenoti · Seattle, WA · $130K to $150K

Lead Customer Success Manager (Enterprise Accounts)

Zenoti · Seattle, WA · $135K to $140K

Strategic Partner Account Manager

Defy Security · Remote · $143K to $204K

Enterprise Implementation Manager

Arcadia · Remote · $100K to $156K

Implementation Consultant

Illumia · Scottsdale, AZ · $60K to $70K

Senior Product Manager - Launch and Client Success

PHIL · Remote · $150K to $170K

Customer Support Specialist

Codes Health · Remote

Customer Success Manager

Megaport · Remote

Technical Support Representative

Pushpay · Colorado Springs, CO · $47K to $55K

Account Manager

Entrata · Lehi, UT · $75K to $90K

Senior Customer Success Manager

Mento · Remote

Strategic Account Manager

Agtonomy · Bakersfield, CA · $85K to $120K

Sr Technical Account Manager - East

Dataiku · Remote · $150K to $200K

Account Manager

Akkadian Labs · Hoboken, NJ or remote

Customer Success Manager

Ascend · San Francisco, CA · $90K to $135K

Customer Success Manager (Southeast)

Buzz Solutions · Remote

Product Manager - Customer Support Systems

Lab37 · Pittsburgh, PA · $165K to $195K

Customer Success Manager

Commify · Chattanooga, TN

Associate Account Manager

Bevi · Los Angeles, CA · $88K to $109K

Customer Experience Manager

Babel Street · Somerville, MA

Apply on Babel Street's site See how you fit

Found in last night's run on Babel Street's Greenhouse board.

About the role

Babel Street is the trusted technology partner for the world’s most advanced identity intelligence and risk operations. We deliver advanced AI and data analytics solutions providing unmatched, analysis-ready data regardless of language, proactive risk identification, 360-degree insights, high-speed automation, and seamless integration into existing systems. Babel Street empower s government and commercial organizations to transform high-stakes identity and risk operations into a strategic advantage . The actionable insights we deliver safeguard lives and protect critical assets around the world . Babel Street is headquartered in Reston, Virginia , with regional offices in Boston, MA and Cleveland, OH, and international offices in Australia, Canada, Israel, Japan, and the U.K. For more information, visit www. babelstreet.com . About the role: A Customer Experience Manager seeks to deliver a positive customer experience and assist with customer retention along with exploring opportunities for growth. In this role you will be responsible for providing frontline support to Babel Street customers globally and working with our revenue team to ensure customers achieve outcomes they desire from utilization of our products and services. This is a hybrid role that will be based out of our Somerville, MA office. Additionally, you will be a primary point of contact for key customers and will be responsible for building and maintaining strong relationships with them. You will identify and communicate customer needs and concerns to relevant teams within the organization, and work with cross-functional teams to resolve customer issues and identify solutions. You will also collaborate with the customer success, product, marketing, and development teams to develop and deliver customer success resources and materials and assist with onboarding and training new customers. You will need to work across teams to solve issues reported by our customers. What you will do:

Assist customers in maximizing their value and success with Babel Street products starting with the initial onboarding phase and continuing throughout the entire customer lifecycle Hands on support engineer providing L1 support via CRM, email, and phone with cross-functional teams to resolve customer issues and identify solutions Develop deep understanding of customers’ business to advocate for customers in product planning and development Collaborate with Sales Team to identify and coordinate opportunities for expansion, growth, and potential partnerships to grow the business Optimize existing processes within the company and actively enhance all Customer Success initiatives Measuring and tracking customer satisfaction and success metrics Identify and communicate customer needs and concerns to relevant teams within the organization Assist with Configuration/setup, onboarding and training for new customers Contribute to the development and continuous improvement of customer success processes and systems

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New Customer Success roles, every morning.

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Titles in Customer Success

What each one actually does.

How many are open right now, and a guide to landing each one.

Customer Success Manager

318 open

Ensure customer onboarding, adoption, and long-term success with our products. Drive customer retention, identify expansion opportunities, and serve as the primary point of contact for strategic accounts.

Read the guide →

Professional Services Consultant

92 open

Lead client implementations, provide technical consulting, and ensure successful product adoption. Work directly with customers to understand requirements, design solutions, and drive project success.

Read the guide →

The market right now

Pay, as posted. Who's hiring.

From every open Customer Success role on the board. Nothing estimated.

Base pay by type of role

Of 860 open Customer Success roles, 468 posted base pay, from $20K to $440K.

All CS roles$20K to $440K
Customer Success190 roles$20K to $440K
Implementation and onboarding61 roles$55K to $250K
Support39 roles$20K to $275K
Account Management163 roles$30K to $400K

Base only, in USD. Roles without posted pay are left out, so this leans toward states that require a range. A figure under $20K or over $1M a year is left out as a typo.