Assistant Director of Security

COMPANY SUMMARY

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2026, ESRT’s portfolio is comprised of approximately 7.5 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.

The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.

POSITION SUMMARY

The Assistant Director of Security will support the Director of Security to develop, implement, and manage safety and security programs for the Empire State Building, the Empire State Building Observation Deck, and assigned ESRT properties. The position supports a 24/7 operating environment and works with contracted security personnel, Property Management, Engineering, IT, Observation Deck Operations, tenants, vendors, and public-safety partners to maintain consistent procedures, reliable security systems, prompt incident response, effective project execution, and coordinated event coverage.

RESPONSIBILITIES SECURITY, LEADERSHIP, AND DAILY OPERATIONS:

• Serve as the Director of Security's operational delegate when specifically assigned or when established by management, exercising delegated decision-making and escalation authority in accordance with company policy

• Assist the Director of Security in overseeing the contracted security program, including account management, supervisors, officers, the Security Operations Center, visitor services, and assigned specialty services such as K9 coverage

• Review staffing, post coverage, shift and incident reports, alarms, operational exceptions, and service performance; address or escalate gaps and confirm required corrective follow-up

• Conduct property walkthroughs with management teams, respond to tenant and operational security concerns, and translate findings into assigned actions, service requests, project follow-up, or recommendations to the Director of Security

• sion of the staff and maintenance of Security Operations Center and the electronic camera systems

• Attend meetings with company managers on updated duties and responsibilities

• Daily training regarding the x-ray machines and magnetometers and functionality of equipment

• Ensure that all personnel are dressed in proper uniform and confirm to ESRT standards

EMERGENCY RESPONSE, INVESTIGATIONS, AND REPORTING:

• Respond to security emergencies and support applicable emergency action and crisis-management plans within assigned responsibilities, including timely notification and escalation to the Director of Security and senior property management

• Lead or support security incident reviews and investigations as assigned and within delegated authority; review surveillance video, preserve authorized evidence, prepare factual reports, and coordinate confidential follow-up with Security leadership, Human Resources, Legal, insurers, law enforcement, or other authorized parties as appropriate

• Ensure incidents are documented in designated reporting systems and required communications; review authorized requests for security records or access data, validate business purpose and approval, and coordinate resolution of reporting-access, device, or training barriers

ACCESS CONTROL, SOC OPERATIONS, AND SECURITY TECHNOLOGY:

• Oversee the security aspects of building identification-card processes, visitor access, contractor and freight-entry procedures, and related approvals; maintain workable verification and communication procedures during system changes or outages

• Oversee SOC operations and the operational readiness of video, alarm, analytics, incident-reporting, and other electronic security systems; reinforce effective communication and response between SOC operators and field personnel

• Coordinate with IT, Engineering, property teams, and vendors on video management, access control, visitor management, doors, intercoms, turnstiles, electronic locks, elevator-related access controls, and other security technology initiatives

• Support evaluation, implementation, and operational testing of security technologies; track project scope, quotations, dependencies, approvals, installation milestones, commissioning, acceptance, and ongoing vendor follow-up, clearly distinguishing proposed work from authorized commitments

PROCEDURES, TRAINING, AND PREPAREDNESS:

• Review and maintain security manuals, post instructions, standard operating procedures, SOC duty descriptions, and escalation protoco