Sales Operations Manager

ABOUT OLIPOP At OLIPOP, we’re on a mission to positively impact consumer health at scale. And we’re doing it through something simple: soda. But not just any soda, a new kind of soda: one that’s delicious, refreshing, and actually good for you. This mission is deeply personal for our CEO, Co-Founder, and Formulator, Ben Goodwin. Like many of us, Ben grew up consuming the Standard American Diet: lots of soda and processed foods that prioritized convenience over nutrition. But at 14, he took his health into his own hands. After making significant changes to his nutrition and exercise, he lost 50 pounds and saw a transformation in his energy, mood, and emotional clarity. Those changes sparked a deep curiosity about the connection between nutrition and health. Ben became a relentless student of the gut microbiome and the ways it supports overall wellness. The more he discovered, the more passionate he became about finding credible, science-backed ways to make consumer health accessible to everyone. The mission was clear. The vehicle? Less so. After exploring the possibilities, Ben landed on an unexpected yet familiar choice: soda. It was something he loved as a kid, and he knew millions shared that same nostalgia. But this wouldn’t be just any soda. With most Americans falling short on daily fiber, Ben set out to create a version with more fiber and less sugar, one that was perfectly balanced. The result? A deliciously refreshing soda with 6 to 9 grams of fiber and 2 to 5 grams of sugar, delivering science-backed benefits without sacrificing the classic taste people crave. In 2018, the first OLIPOP cans hit the shelves, bringing Ben’s vision to life with a functional soda that anyone could enjoy. And by reimagining soda, we’re also reshaping culture. That means creating products that support health for all and building a business grounded in humanistic values: empathy, integrity, and a belief in better for everyone. From the ingredients we source to the culture we foster, we’re committed to proving that business (and beverage!) can be a force for good, and that soda has the power to bring people together. So join us, and let’s write a new American soda story together. One we can all feel good about. One OLIPOP at a time. ROLE OVERVIEW The Sales Operations Manager will partner with sales representatives and cross-functional stakeholders to support the day-to-day operational management of regional distributors, emerging channels, select retail accounts, and short-dated inventory opportunities. This role will coordinate customer onboarding, item setup, distributor management, order and inventory execution, third-party platform updates, and other operational needs that enable the sales team to execute effectively. KEY RESPONSIBILITIES Regional Distributors, Emerging Channels & Inventory Opportunities

Serve as the primary Sales Operations partner for regional distributors and emerging channels, including Foodservice, C-Store, alternative retail, and other developing routes to market. Manage distributor and customer onboarding, item setup, product documentation, system readiness, creative requests, demos, product transitions, and ongoing operational needs. Partner cross-functionally with Sales, Supply Chain, Finance, Shopper Marketing, Customer Service, and other stakeholders to manage requirements, timelines, deliverables, and resolve operational issues. Support commercialization and launch readiness for new products, packaging changes, limited-time offerings, and customer-specific opportunities. Identify and resolve execution gaps related to orders, shipping, logistics, inventory availability, and customer or distributor requirements. Maintain accurate customer, distributor, product, and program information across internal systems and third-party platforms. Manage visibility and execution of aging, short-dated, discontinued, and closeout inventory opportunities, partnering cross-functionally to support timely disposition and reduce inventory risk. Develop and maintain scalable processes, tools, and reporting that improve visibility, accountability, and execution while reducing manual work and supporting continued business growth.

REQUIREMENTS

8+ years of proven experience in sales operations, business analysis, or sales support management.

Demonstrated experience onboarding new customers

Ability to partner cross-functionally with supply chain, operations to identify creative solutions for shipping, logistics.

Familiarity with syndication tools such as Syndigo/1WorldSync, Salsify, or similar platforms.

Strong organization skills and attention to detail, however not to the point of being inflexible.

Ownership experience in end-to-end process of tracing the sales process and conversation rates throughout the sales funnel.

Program and project management capabilities.

The ability to produce accurate work quickly & efficiently, and with excellent follow-up communication

Agile in determining and managing priorities, and adaptable in a fluid and fast paced environment

Excellent interpersonal, written and oral communication

Humility, Aspiration, Commitment, Integrity, Engaged Empathy- our OLIPOP company values.

Ideal candidate has experience in CPG and supporting Regional Distributors, C-Store, and Foodservice

15% estimated travel.

REPORTS TO: Director of Sales Operations COMPENSATION: $95,000 - $110,000 + Bonus HOW WE WORK We may be fully remote, but we’re anything but disconnected. OLIPOP has grown from a few passionate people around a table to a nationwide team, and we’ve done it without losing our collaborative spirit or sense of purpose. Connection here is intentional. From cross-functional projects and IRL offsites to thoughtful Slack threads and spontaneous gifs, we make the effort to stay close, even across time zones. Sure, we move quickly, but we lead with trust,